Privacy policy

Extract GTC

4.4 Confidentiality and data protection
[19] myDropz Europe GmbH treats all company and personal data that it learns in connection with its activities or that it generates through its activities (e.g. test reports) with absolute confidentiality. She does not pass them on to unauthorized persons or external third parties. Exceptions are permitted if an organization or individual expressly authorizes myDropz AG to do so. It is also permissible to mention customer names as a general reference.

[20] Personal data that is particularly worthy of protection (e.g. personality profiles) is handled by myDropz Europe GmbH with the necessary care that at least complies with the provisions of the Swiss Federal Data Protection Act.

[21] If individual, personal reports on individual members of an organization are created as part of orders, myDropz Europe GmbH considers these individuals to be the only authorized recipients of this information, regardless of who placed or paid for the order.

[22] As a matter of principle, myDropz Europe GmbH will only provide reports or information within the meaning of item [21] to the authorized persons. Reports or information to other persons, in particular also to other members of the organization and superiors, shall only be provided with the consent of the authorized person.

[23] A procedure that deviates from point [22] is permitted if a different procedure is reasonable and has been agreed in a way that is recognizable to all parties involved (e.g. in the context of suitability clarifications, assessments, employee surveys, etc.). If the employees concerned have been informed of the deviating procedure in advance and do not object, it is deemed to have been accepted.

[24] The protection of the client's privacy is of the utmost importance to myDropz Europe GmbH. It will of course comply with the statutory provisions on data protection. The client has the option at any time to request information free of charge about the data stored about him (scope, purpose) or to request its deletion. This data will not be passed on to third parties without express permission.

4.5 Intellectual property
[25] In order to fulfill its business purposes, myDropz Europe GmbH uses generally available technical knowledge and methods, knowledge acquired from other sources, and knowledge that it has developed, refined, and adapted to the specific circumstances of its customers.

[26] If technical and methodological knowledge is taken from other sources, this will be declared in the sense of a citation, or there is a corresponding agreement between myDropz Europe GmbH and the owner of the copyright.

[27] myDropz Europe GmbH claims copyright on all of its documents.

[28] The use of myDropz Europe GmbH documents, whether for commercial or non-commercial purposes, is only permitted with the express consent of myDropz Europe GmbH or under a license agreement.

5. Server log files
[29] You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted by your Internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the volume of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our services. In accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in a correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. An assignment of this data to a specific person is not possible. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

6. Collection, processing and use of personal data

6.1 when opening a customer account
[30] When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted. However, the statutory retention periods, in particular those under tax and commercial law, continue to apply.

6.2 when writing a product review
[31] When you rate a product, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The processing serves the purpose of enabling a rating and displaying ratings. By sending the rating, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. Your personal data will then be deleted.

[32] When your review is published, only the name you provide will be published.

6.3 for orders
[33] When ordering, we collect and use your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. b DSGVO and is necessary for the fulfillment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners that we need to process the contractual relationship or service providers that we use as part of order processing. In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping merchants. In all cases, we strictly observe the legal requirements. The scope of data transfer is limited to a minimum.

7. Use of paypal
[34] All PayPal transactions are subject to the PayPal Privacy Policy.

8. Payment by direct debit, credit card or instant bank transfer
[35] If we make an advance payment, e.g. for a purchase by direct debit, credit card or instant bank transfer, we may obtain credit information from an external company on the basis of mathematical and statistical methods in order to protect our legitimate interests.

[36] For this purpose, we transmit the personal data required for a credit check to an external company and use the information received about the statistical probability of a payment default for a weighed decision about the establishment, implementation or termination of the contractual relationship.

[37] The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your interests worthy of protection are taken into account in accordance with the statutory provisions.

9. Email newsletter and postal advertising

9.1 Use of the e-mail address for sending newsletters
[38] We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for newsletter dispatch, provided that you have expressly consented to this. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list.

[39] The sending of the newsletter takes place in Klaviyo or similar service software. The e-mail addresses of our newsletter recipients and, if applicable, other data collected in connection with the newsletter dispatch are stored on the servers of Klaviyo. Klaviyo uses this information to send and evaluate the newsletter on behalf of myDropz Europe GmbH. Furthermore, according to its own information, Klaviyo may use this data to optimize or improve its own services. However, Klaviyo does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties.

9.2 Use of the e-mail address for sending direct advertising
[40] We use your e-mail address, which we have received in the context of the sale of a good or service, for the electronic sending of advertising for our own goods or services that are similar to those that you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. This will not incur any costs other than the transmission costs according to the prime rates.

[41] The sending of the advertising e-mails is also done by Klaviyo.

9.3 Postal advertising and your right to object
[42] In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers in an advertising manner in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

10. Cookies, web analytics and remarketing

10.1 Cookies
[43] Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. We also use cookies on our website for the purpose of enabling an analysis of the surfing behavior of our site visitors.

[44] Furthermore, we use cookies for the purpose of subsequently targeting site visitors on other websites with targeted, interest-based advertising.

[45] The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purposes.

[46] The data collected from you in this way is pseudonymized by technical precautions. An assignment of the data to your person is therefore no longer possible. The data is not stored together with other personal data from you.

[47] You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) f DSGVO.

[48] Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings your Internet browser, you can prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

10.2 Use of Google Analytics
[49] On our website, we use the web analytics service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

[50] Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. For data transfers to the USA, an adequacy decision of the European Commission is available. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the demand-oriented and targeted design of the website. You have the right to object to this processing of personal data concerning you based on Art. 6 (1) f DSGVO at any time for reasons arising from your particular situation. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing browser plug-in.

[51] To prevent the collection by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this website. You must perform the opt-out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Disable Google Analytics (javascript:gaOptout()).

10.3 Use of the remarketing or "similar target groups" function of Google Inc.
[52] On our website, we use the remarketing or "similar target groups" function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This function serves the purpose of analyzing visitor behavior and visitor interests.

[53] Google uses cookies to perform the analysis of website usage, which forms the basis for the creation of interest-based advertisements. The cookies are used to record visits to the website and anonymized data about the use of the website. No personal data of the website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.

[54] Your data may also be transferred to the USA. An adequacy decision of the European Commission is available for data transfers to the USA.

[55] The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for the legitimate interest of targeting visitors to the website with advertising by displaying personalized, interest-based advertising ads for visitors to the provider's website when they visit other websites in the Google Display Network.

[56] You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) f DSGVO.

[57] You can permanently disable the use of cookies by Google by downloading and installing the provided plug-in.

[58] Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page and implementing the further opt-out information mentioned there.

[59] You can find more information on Google Remarketing and the associated privacy policy at: https://policies.google.com/technologies/ads?hl=en

10.4 Use of Google Adwords Conversion-Tracking
[60] We use the online advertising program "Google AdWords" on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no possibility that cookies can be tracked across AdWords customers' websites.

[61] The information obtained with the help of the conversion cookie serves the purpose of creating conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.

[62] You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) f DSGVO.

[63] To do this, you can prevent the storage of cookies by selecting the appropriate technical settings of your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics. Furthermore, you can deactivate personalized advertising for you in Google's advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=en

[64] In addition, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page and implementing the further opt-out information mentioned there.

[65] Further information as well as Google's privacy policy can be found at: https://www.google.de/policies/privacy/

10.5 Use of Bing Ads (Microsoft Corporation)
[66] This website uses the conversion tracking technology "Bing Ads" from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads sets a cookie on your computer if you have accessed our website via a Microsoft Bing ad. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 180 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Microsoft and we can recognize that the user clicked on the ad and was redirected to this page (conversion page). If personal data is processed in this course, this is done in accordance with Art. 6 (1) lit. f DSGVO based on our legitimate interest in effective marketing. The information obtained with the help of the conversion cookie is used to create conversion statistics, i.e. to record how many users reach a conversion page after clicking on an ad. This tells us the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to identify users personally.

[67] Microsoft Corporation, headquartered in the USA, is certified for the us-European data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU.

[68] If you do not wish to participate in the tracking, you can object by easily deactivating the Bing Ads conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. Alternatively, you can check whether Microsoft advertising cookies are set in your browser and deactivate them by using the deactivation page for consumers from the EU http://www.youronlinechoices.com/uk/your-ad-choices/. You can obtain more information about the privacy policy of Microsoft Bing Ads at the following Internet address: https://privacy.microsoft.com/de-de/privacystatement

10.6 Use of Facebook Remarketing
[69] We use the "Custom Audiences" remarketing function of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook").

[70] This function serves the purpose of targeting visitors to the website with interest-based advertising on the Facebook social network.

[71] For this purpose, the Facebook remarketing tag has been implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the Facebook social network, you will then be shown personalized, interest-related Facebook ads. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purpose.

[72] You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you based on Art. 6 (1) f DSGVO.

[73] For more information about the collection and use of data by Facebook, about your rights in this regard and options for protecting your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy.

11. Tools and plugins

11.1 Use of the mail order service provider Klaviyo
[74] Emails are sent via the mail order service provider Klaviyo, 225 Franklin St, Boston, MA 02110, USA. Klaviyo uses cookies to merge your behavior in our webshop with your personal data, provided that you have registered for the myDropz Europe GmbH newsletter, are logged into your customer account or go through an order process in our webshop. The provider has certified itself under the US-EU data protection agreement "Privacy Shield" and has thus committed itself to comply with EU data protection requirements. You can find Klaviyo's privacy policy at https://www.klaviyo.com/privacy

12. Links to Internet pages of other providers
[75] Our website may contain links to websites of other providers. We point out that this data protection declaration applies exclusively to the website of myDropz Europe GmbH. We have no influence on and do not control that other providers comply with the applicable data protection provisions.

13. Duration of storage
[76] After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods and then deleted after expiry of the period, unless you have consented to further processing and use.

14. Duration of storage
[77] If the legal requirements are met, you have the following rights according to Art. 15 to 20 DSGVO: the right to information, to correction, to deletion, to restriction of processing, to data portability.

[78] In addition, according to Art. 21 (1) DSGVO, you have the right to object to processing based on Art. 6 (1) f DSGVO and to processing for the purpose of direct marketing.

[79] In accordance with Art. 77 DSGVO, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

[80] If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact our company data protection officer named above.